The Customer Rewards dashboard allows you to view the complete reward history of each customer. This includes all rewards earned, redeemed, and manually added, helping you maintain transparency and track customer activity.
Step 1: Open the Retenzy Dashboard
Log in to your Retenzy dashboard.
Step 2: Navigate to the Customers Section
From the left-hand menu, click on Customers.
Step 3: Select a Customer
Find the customer you want to reward manually and click on their name to open their profile.
Step 4: View the Customer's Reward History
On the customer's profile, scroll to the History section. Here, you can view the customer's complete reward history, including points earned, redeemed, and other loyalty transactions along with their dates.
Need a visual walk through? If any of the steps weren't clear, watch the video tutorial to see the entire process demonstrated step by step.
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