The reward widget allows customers to view, earn, and redeem rewards directly on your store. You can fully customize its appearance, placement, and behaviour from the Branding settings.
Steps:
Step 1: Open the Retenzy Dashboard
- Log in to your Retenzy dashboard to access your store settings.
Step 2: Navigate to the Customization
- From the dashboard, click on Customization

Step 3: Open the Rewards Section
- In the Customization page, navigate to the Rewards section.

Step 4: Open the Loyalty Widget
- Within the Rewards section, click on the Loyalty Widget

Step 4 — Loyalty Widget Customization
Expand the following options to make changes:
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Widget Color Setting
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Change the background, button, and text colors to match your brand theme.

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Widget Shape Settings
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Choose between square, rounded, or pill-shaped widget designs.

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Widget Placement Settings
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Decide where the widget should appear (e.g., bottom right, bottom left)

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Display Icon Settings
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Customize or upload the widget icon that customers see before opening it.

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Animation Settings
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Control widget animations (e.g., bouncing, sliding) to draw customer attention.

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Responsiveness Settings
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Adjust how the widget behaves on mobile vs. desktop.

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Step 5 — Preview Customization
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As you make changes, the live preview on the right updates automatically.
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Check how it looks on different screen sizes.

Step 6 — Save Settings
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Once satisfied, click the Save button to apply your changes.
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The updated reward widget will now be visible on your store.
