Social Media follow & share, reward rule

Written by Support
Updated 3 weeks ago

This rule allows you to reward customers with points when they follow or share your brand on social media platforms like Facebook, Instagram, X (Twitter), TikTok, LinkedIn, or Pinterest. It helps grow your community and strengthen brand presence.

Steps to Set Up Social Media Follow & Reward Rule

Step 1: Access the Earn Reward Section

  • From your Retenzy Home Page, navigate to the Earn Reward section in the left-hand menu.

  • Click on Earn Reward to open the reward rules dashboard.

Step 2: Choose Social Media Follow Rule

  • From the Earn reward page, select the social media platform for which you want to create the rule and click on Edit. (e.g., Facebook, Instagram, etc.).

Step 3: Add Reward Details

  • Enter the number of reward points you want to give when a customer follows or shares your page.

  • Enter the link to your official social media profile (this field is required).

Step 4: Save and Publish Rule

  • Review the summary to confirm the reward details.

  • Click Publish to activate the rule, or Draft if you want to save it for later.

✅ Repeat the same steps for Facebook, Instagram, X, TikTok, LinkedIn, and Pinterest.

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