The email client defines who sends your automated emails (e.g., Retenzy or your own email domain). By default, emails are sent through Retenzy, but you can update this setting.

Steps:

Step 1 — Access Email Setup

• From the sidebar of Retenzy, click on Email Setup under the Communication section.

Step 2 — Locate Email Client Selection

• On the Email Setup page, find the Email Client Selection section.

• Click on the Edit. 

Step 3 — Edit the Email Client

• Click on the Edit button next to the Email Client Selection.

• Now, the list of email integrations is open. (Sendgrid, Omnisend, Mailchimp, Klaviyo)

Step 4 — Choose Your Preferred Client

• Select from available options: (Sendgrid, Omnisend, Mailchimp, Klaviyo)

Step 5 — Save Changes

• After selecting, confirm and save the changes.