Enable/Disable customer emails

Written by Support
Updated 2 days ago

You can control whether customers receive emails from your store by turning the email program on or off.

Steps:

Step 1: Open the Retenzy Dashboard

  • Log in to your Retenzy dashboard.

Step 2: Navigate to the Notifications Section

  • From the left-hand menu, click on Notifications.

Step 3: Open Email Setup

  • Under the Communication section, click on Email Setup.

Step 4: Manage the Email Program Status

On the Email Setup page, locate the Email Program Status section. Here, you can see whether your email program is currently Enabled or Disabled.

  • To Enable email notifications, switch the toggle On.

  • To Disable email notifications, switch the toggle Off.

The changes will be updated automatically.

 

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