Product reviews are one of the most powerful tools to build trust, improve SEO, and boost conversions. Retenzy makes it easy to collect, display, and manage reviews directly on your Shopify store.

Why Reviews Matter? 

• Builds trust – Shoppers trust reviews more than product descriptions.

• Increases conversion – Real feedback pushes buyers toward purchase.

• Improves SEO – User-generated content helps your store rank better.

• Provides insights – Learn what customers love (or want improved).

How Reviews Work in Retenzy?

1. Review Widget Displayed on Product Pages

   • A clean, customizable review section appears under your product listings.

   • Customers can rate the product (typically 1–5 stars) and write comments.

2. Review Collection Options

   • Post-purchase review request: Automatically sends an email or pop-up asking for a review.

   • Manual submission: Customers can leave reviews directly on the product page at any time.

3. Verified Reviews

   • Retenzy can mark reviews from real customers (those who’ve purchased) as “Verified Buyer” to increase authenticity.

4. Moderation & Management

   • You can approve, reject, or reply to reviews from your Retenzy dashboard.

   • Flagged reviews can be hidden or investigated.

5. Reward for Reviews (Optional)

   • You can encourage reviews by offering loyalty points (e.g., 100 points for a review).

   • This increases the volume of genuine customer feedback.

Customization

• Change colours, fonts, and placement of the review widget to match your store’s branding.

• Choose whether to show only verified reviews or all reviews.
  
  

Boost Your Store with Reviews

By making it easy and rewarding for customers to leave reviews, you:

• Build a community of trust

• Get more product feedback

• Increase your store’s conversion rate

• Encourage repeat purchases