Retenzy’s Rewards Program helps you turn first-time buyers into loyal repeat customers. By offering points and incentives for actions such as purchases, sign-ups, and reviews, you build a stronger customer relationship and boost sales.

 Why Rewards Matter?

• Rewards aren’t just about giving discounts; they’re about building loyalty.
• Keep customers coming back
• Increase repeat orders
• Improve customer satisfaction
• Turn shoppers into brand advocates

Customers are more likely to return when they feel appreciated. A small reward can lead to a big win!

How do Customers Earn Rewards?

Your customers can earn points for doing everyday actions that benefit your store. Here’s how:

• Signing up – Reward new customers with points upon account creation (e.g., 50 points on signup).
  
• Placing an order – Give points based on how much a customer spends (e.g., 1 point per ₹10 spent).
  
• Writing a review – Encourage more product feedback by offering points for every verified review.
  
• Referring a friend – Let customers earn bonus points when someone shops using their referral link.
  
• Celebrating birthdays – Surprise loyal customers with extra points on their special day.
  
• Social sharing or engagement – Reward customers for following your brand or sharing your products.

You can enable or disable any of these actions from your Retenzy dashboard and customize the point value for each.

How Customers Can Use Rewards?

Once customers collect enough points, they can redeem them for:

• Percentage discounts (e.g. 10% off)

• Fixed amount off (e.g. $100 off)

• Free shipping

• Exclusive products or early access deals

Example:

• 500 points = $50 off on next order

You control the rewards, point thresholds, and redemption logic.

How Rewards Boost Your Orders?

Here’s how Retenzy Rewards help grow your business:

• Increased repeat purchases: Customers return to use their points

• Bigger cart sizes: Customers may spend more to unlock rewards

• Higher review count: More incentives to leave honest reviews

• Customer retention: Shoppers stay with brands that reward them

In short, Rewards = More Engagement → More Orders → More Loyalty

Summary

• Customers earn points by doing valuable actions (buy, review, refer)

• You choose how they redeem rewards (discounts, perks, free items)

• Result? Happier customers and better revenue