By enabling Q&A, you can address common concerns, provide detailed product clarifications, and showcase community engagement, all without the customer having to leave the product page. 

Steps to Enable Q&A

1. Log in to your Retenzy Dashboard

2. Navigate to the branding   

   • From the left-hand menu, click on branding.

   • Select the review widget.

   

3. Activate the review widget

   • To activate the Q&A, the "Review widget" must be enabled so first confirm if it's enabled.

4. Navigate Q&A 

   • To activate Q&A, click on Q&A dropdown and enable both options
     

5. Save Changes

   • Click Save to apply the Q&A settings to your store.