Setting up a referral program

Written by Support
Updated 9 hours ago

Step-by-Step Guide: Configure the Referrer Reward

Step 1: Navigate to the Loyalty Program

  • Log in to your Retenzy Dashboard.
  • From the left-hand navigation menu, click Loyalty Program.

Step 2: Open the Referral Program

  • Under the Loyalty Program section, click Referral Program.

Step 3: Edit the Referrer Reward

  • In the Referral Rewards section, locate Referrer Reward.
  • Click Edit to configure the reward for customers who successfully refer a friend.

Step 4: Select the Benefit Type

  • Choose the Benefit Type you want to offer as a referral reward.

Example:

  • Amount Discount
  • Percentage off
  • Free Shipping
  • Free product

Example: Select Percentage Discount to reward the referrer with 10% off on their next purchase.

Step 5: Configure the Reward Settings

Complete the following fields based on your campaign requirements:

1. Reward Type

Choose the type of reward you want to provide.

Example: Percentage Discount

2. Points Redemption Style

Select how the reward will be redeemed.

Example: Automatic Redemption

3. Reward Value

Enter the reward amount.

Example: 10%

4. Minimum Requirement

Specify the minimum purchase amount required to use the reward.

Example: ₹1,000 minimum order value

5. Applies To

Choose which products or collections the reward applies to.

Example: All Products

6. Discount Code Combination

Select whether this discount can be combined with other discount codes.

Example: Enabled

7. Coupon Expiration

Set the validity period for the coupon.

Example: Expires 30 days after it is issued.

Step 6: Save the Configuration

  • Review all the configured settings.
  • Click Save to apply the changes.

Didn't get it? No worries! Please refer to the video guide below for a step-by-step walkthrough of the complete process.

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