How to Set Up Birthday and Anniversary Rewards

Written by Support
Updated 9 hours ago

The Birthday Reward, Anniversary Reward, and  let you reward customers with loyalty points for important milestones and actions, helping increase engagement and build long-term customer loyalty.

Step 1: Open the Retenzy Dashboard

Log in to your Retenzy dashboard to access your store settings.

Step 2: Navigate to the Loyalty Program

From the dashboard, click on Loyalty Program.

Step 3: Open Ways to Earn Points

Within the Loyalty Program, open the Points Program. Then, navigate to Ways to Earn Points, click Add Earn Points to view all available earning options.

Step 4: Select the Reward Type

Scroll through the available options and select one of the following:

  • Birthday Reward
  • Anniversary Reward

Step 5: Configure the Reward Points

Enter the number of Reward Points you want customers to receive for the selected reward.

Step 6: Save the Reward Settings

Click Save to add the selected reward to your loyalty program.

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