This rule allows customers to redeem their points for a percentage-based discount instead of a fixed amount. For example, a customer may use 100 points to get 10% off their order. This encourages higher engagement since customers feel rewarded with flexible discounts that scale with their purchase amount.

Steps to Set Up Percentage Discount Redeem Rule

Step 1: Access Redeem Rewards

• From the sidebar menu on the Retenzy home page, click Redeem Rewards.
  

• Select Ways to Redeem from the Redeem Rewards page.

Step 2: Select Percentage off

• A pop-up will open when you click on Ways to Redeem.

• Click Create on Percentage off.
  

Step 3: Set Up Reward

• On the Percentage Discount page, enter your program name under the Setup Rewards section.
  

Step 4: Define Reward Value

• Enter how many points (X) a customer needs to redeem for a discount.
  

• Set the percentage discount (Y%) they will get.
  

• Example: 100 points = 10% discount.
  

Step 5: Configure Additional Options

• Applies to: Choose if the discount applies to all products or specific ones.
  

• Minimum Requirement: Define if a minimum spend or minimum items are required.
  

• Discount Code (Optional): Add a prefix for auto-generated unique discount codes.
  

• Combinations: Decide if the discount can be combined with order, shipping, or product discounts.
  

• Coupon Expiration: Set expiry duration (e.g., 30 days).
  

Step 6: Publish Rule

• Click Publish to activate the rule.

Customers can now redeem points for percentage-based discounts at checkout.