This rule allows customers to redeem their points for a percentage-based discount instead of a fixed amount. For example, a customer may use 100 points to get 10% off their order. This encourages higher engagement since customers feel rewarded with flexible discounts that scale with their purchase amount.
Step 1: Open the Retenzy Dashboard
- Log in to your Retenzy dashboard to access your store settings.
Step 2: Navigate to the Loyalty Program
- From the dashboard, click on Loyalty Program.
Step 3: Open the Points Program
- Within the Loyalty Program, click on the Points Program tab. Under the Ways to Redeem Points section, you will find the Add redeem point option.
Step 4: Select Percentage off
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A pop-up will open when you click on Ways to Redeem.
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Click Create on Percentage off.
Step 5: Set Up Reward
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On the Percentage Discount page, enter your program name under the Setup Rewards section.
Step 6: Define Reward Value
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Enter how many points (X) a customer needs to redeem for a discount.
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Set the percentage discount (Y%) they will get.
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Example: 100 points = 10% discount.
Step 6: Configure Additional Options
- Minimum Requirement: Define if a minimum spend or minimum items are required.
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Applies to: Choose if the discount applies to all products or specific ones.
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Discount Code (Optional): Add a prefix for auto-generated unique discount codes.
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Combinations: Decide if the discount can be combined with order, shipping, or product discounts.
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Coupon Expiration: Set expiry duration (e.g., 30 days).
Step 7: Publish Rule
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Click Save to activate the rule.
Customers can now redeem points for percentage-based discounts at checkout.
