How to import review with CSV file?

How to import review with CSV file?

Importing customer reviews into your Shopify store using Retenzy template is a straightforward process that can enhance your store's credibility and boost conversions. Follow these simple steps:

  1. Access the Retenzy Dashboard

Log In: Start by logging into your Shopify store and navigating to the Retenzy Dashboard. This is where you can manage all your reviews and other customer interactions.


  1. Navigate to Manage Reviews

Go to Manage Reviews: On the dashboard, locate the ‘Manage Reviews’ section. This is the central hub for all your review-related activities.


  1. Start the Import Process

Click on Import Reviews: Within the Manage Reviews section, find and click on the ‘Import Reviews’ option. This feature allows you to bring in reviews from other platforms or files.


  1. Add Your Review File

Upload the File: Select Retenzy template you’ve filled out with your review data. Click on ‘Add a review file’ to upload the CSV file containing your customer reviews.


  1. Save and Finalize

Click Save: Once your file is uploaded, simply click ‘Save’ to complete the process. Your imported reviews will now be live on your store, helping to build trust and drive customer engagement.




    • Related Articles

    • Exporting Reviews in a CSV File

      Exporting reviews from "Retenzy" app allows you to manage feedback offline, analyze trends, or import data into other tools. Follow these steps to export reviews easily: Steps to Export Reviews Access the Manage Reviews Section Log in to your Shopify ...
    • Fixing import errors

      When importing customer reviews into Retenzy, you may encounter import errors. These errors typically arise from issues with the CSV file, such as incorrect formatting, missing fields, or invalid product handles. Here's how to troubleshoot and fix ...
    • Importing Reviews from Other Apps

      Importing reviews from other review platforms or apps into your Shopify store using Retenzy is a great way to consolidate all customer feedback in one place. Follow the steps below to easily transfer reviews from other apps into your store: Steps to ...
    • Importing reviews

      Importing reviews into "Retenzy" app helps you bring in valuable customer feedback from other platforms, giving your Shopify store a reputation boost. Follow these steps to import reviews seamlessly: Steps to Import Reviews: Access Retenzy Dashboard: ...
    • Requesting a review update

      Retenzy app makes it easy to request reviews from your customers after their purchase. Follow the steps below to automate review requests and choose the timing of the email sent to your customers. Steps to Request a Review: Log in to Retenzy App: Use ...