Manage Reviews
Managing reviews effectively is crucial for maintaining a strong reputation and building trust with your customers. With Retenzy, you can streamline the process of collecting and displaying reviews on your Shopify store. Here’s a quick guide on how to manage reviews using Retenzy platform:
Access Retenzy Dashboard
Log in to your Shopify store and navigate to Retenzy Dashboard. This dashboard provides a central location for managing all aspects of your store, including customer reviews.
Navigate to the Reviews Section
Once in the dashboard, click on the Reviews tab. This will bring up all the options available for managing customer feedback.
Select Manage Reviews
Under the Reviews tab, choose Manage Reviews. This feature allows you to oversee all existing reviews and manage the process of importing or collecting new ones.
Import Amazon Reviews
To enhance your product listings with external feedback, select the Import Amazon Reviews option. Enter the product details or URL to import reviews from Amazon, ensuring that your Shopify listings benefit from the credibility of verified Amazon reviews.
Collect Reviews Directly
Choose the Collect Reviews option to send automated emails to customers, prompting them to leave feedback on their recent purchases. This method helps in gathering authentic customer insights directly on your store.
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