A well-configured email system ensures that every customer communication is timely, professional, and aligned with your brand. By customizing email templates, configuring sender information, integrating your preferred email service provider, and managing customer email notifications, you can deliver a seamless communication experience that keeps customers informed, engaged, and connected with your loyalty and review programs.
1. Edit Email Templates
The Edit Email Templates feature allows you to customize the content, design, and branding of emails sent to your customers. You can personalize subject lines, email content, logos, colors, and messaging to create a consistent brand experience.
Overview:
Customized email templates help deliver professional, branded communications that improve customer engagement and provide a personalized experience.
How to Set Up: Edit Email Templates setup guide link
2. Add Sender Info to Emails
The Add Sender Info to Emails feature allows you to configure the sender name and email address that customers see when they receive emails from your store. A recognizable sender helps build trust and improves email deliverability.
Overview:
Setting up sender information ensures customers can easily identify your emails, increasing open rates and strengthening your brand identity.
How to Set Up: Add Sender Info to Emails setup guide link
3. Change Email Client
The Change Email Client feature allows you to connect and switch between supported email service providers, such as Klaviyo, Mailchimp, SendGrid, Omnisend, Zendesk, and more. This gives you the flexibility to choose the email platform that best fits your business needs.
Overview:
Connecting your preferred email client ensures reliable email delivery while integrating your loyalty and review communications with your existing marketing platform.
How to Set Up: Change Email Client setup guide link
4. Enable/Disable Customer Emails
The Enable/Disable Customer Emails feature allows you to control whether loyalty and review-related emails are sent to customers. You can quickly enable email notifications when needed or disable them temporarily without changing your overall email configuration.
Overview:
Managing email notifications helps you control customer communications while ensuring important loyalty and review updates are sent at the right time.
How to Set Up: Enable/Disable Customer Emails setup guide link
